Hi
I am getting the following error when connecting to the FIM Password Reset Portal (FIM 2010 R2):
Access Denied Loading ...
Ensure you enter your user name correctly. If you still cannot reset your password, please contact your helpdesk for assistance. (Error 3001)
I have also installed the Windows FIM Client on a few test Windows 7 systems to assist in password reset tests. Please note, this function works perfectly.
All the relevant FIM 2010 R2 setup manuals were followed step by step during the install.
The following error is also generated on the Password Reset Portal (Event Viewer) when I submit a request:
User unauthorized to reset password. An unauthenticated user requested to reset the password for a user who does not have permission to reset their password using the FIM Password Reset Portal. The asserted identity was: Domain\User The user's IP address was: x.x.x.x Possible causes include: (1) user error inputting their identity, (2) user is permanently locked out, and (3) malicious user attempting to enumerate valid identities and/or reset password for other users.
Notes: The account used for testing is a valid and active account. This account is also included in the "Password Reset User Set".
Looking forward in finding a resolution to this issue.
Cheers, Franna