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Troubleshooting sync failures FIM 2010

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Hi,

I have 3 FIM MAs which import user accounts from a CSV file, then sync the user accounts with AD.

The MAs and run  profiles below are used to sync accounts:

1. File MA - Full import and full sync

2. FIM MA - Export, delta  import and delta sync

3. AD MA - Export and delta import

My file MA has a filter which filters out user accounts who's DN does not contain "OU=Win Vista"

I've ran the above profiles dozens of times without issue. I've needed to amend my filter so that users who's DN contains "OU=Win 7" are not filtered out.

I ran an full sync (staging only) and then checked my preview to see filter application - at first the filters didn't apply as I wanted due to me adding a second filter, rather than adding to the existing filter.

As a rollback, I reverted FIM to a VMware snapshot. No errors logged within the event logs, all seems OK with rollback.

I changed my File MA filter so that user's who's DN does not contain "OU=Win 7" or "OU=Win Vista" are excluded (i.e. not included in sync).

I then ran the sync profiles above in order. I have an issue where around 75% of my Windows 7 users ("OU=Win 7") have been imported and there's no clear reason why the others haven't. No errors are logged within FIM Synchronization Service, FIM event logs or AD.

The odd thing is that even though a new Windows 7 user is not exported to AD by the sync process, the account is in the FIM metaverse, so I don't know why the account imported into FIM, but didn't export to AD.

I several thousand records to import, so checking each one isn't feasible. Please can someone advise how I can troubleshoot my initial sync failures?

My first thought is to re-try the sync with the same import file to see if anything changes.

Thanks



IT Support/Everything


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