I want my helpdesk to use FIM portal for resetting password.
Helpdesk logs on to FIM portal.
click custom page called password management
Types the account name and get an option to 1- reset the password 2- Reset and send password to manager.
can this be achieved ?
Can some one guide me how to do this
Creating custom page "password management" and other controls like user account name , reset password and reset and send password to manager .
When helpdesk click on reset password , can a WF be called to reset the password in AD ?
Any guidance will be helpful.
AdiKumar
